This ia good case study on CRM implementation
http://qci.co.uk/public_face/Content/July%202003%20-%20Journal%20of%20Database%20Marketing.pdf
Monday, December 15, 2008
Thursday, December 11, 2008
Analytical CRM
Here is an useful article on this topic from SAP
http://www.sap.com/solutions/business-suite/crm/pdf/AnalyticalCRM_50046585.pdf
http://www.sap.com/solutions/business-suite/crm/pdf/AnalyticalCRM_50046585.pdf
Subscribe to:
Posts (Atom)
